Scenario: your own delivery channel without aggregator commissions

Typical problems

• A large share of every delivery order goes to aggregator commissions.
• The restaurant never sees the guest's contact — it cannot invite them back.
• Regular guests order through the aggregator out of habit, even though they would happily order directly.

How it can be implemented in ResoGuest

1. Ordering page. Launch a branded page with your menu, delivery zones and takeaway; link it from your website, Google profile, social bios and packaging.
2. Online payment. Connect online payment (QR PromptPay via Beam) so the order arrives already paid.
3. Orders to the kitchen and couriers. The order goes to Syrve, and the manager assigns it to your own courier and sees its status.
4. Points for direct orders. Credit loyalty points for orders on your own page — a reason to order directly next time.
5. Leaflet in the aggregator bag. Add a QR code with a welcome bonus for the first direct order to aggregator packages.
6. Win-back. An automatic journey reminds guests who have not ordered for N days and sends a personal offer in LINE, WhatsApp or Telegram.

What the client gets

• A direct channel where the guest's contact and history stay with the restaurant.
• Paid orders without manual reconciliation, and one list of orders for the kitchen and couriers.
• Aggregators remain a source of new guests, while regulars gradually move to direct orders.

Who it fits

Restaurants and dark kitchens with a steady share of delivery, pizzerias, healthy food and meal-prep brands. Online ordering is included in Pro and Premium or as a separate module; a ready website with booking and delivery can be ordered separately. Contact us: [email protected]