Guest CRM 360

Know every guest, not just every booking

A single 360° profile for each guest, built automatically from reservations, orders and loyalty — full history, preferences and value at a glance.

A profile that works as hard as your host

Every visit adds to a richer picture of who your guest is.

Full 360° profile

Contact details, visit and spend history, preferences, allergies, tags and free-form notes in one place.

Lifetime value & frequency

See total spend, average check, visit frequency and last-seen date to spot your best guests instantly.

Churn risk signals

Automatic flags highlight guests drifting away so you can win them back before they are gone.

Smart search

Find anyone by name, phone or even the wrong keyboard layout — no more digging through spreadsheets.

Preferences & allergies

Record dietary needs, favourite tables and dishes so every team member can deliver a personal welcome.

Built from Syrve data

Orders and checks from Syrve / iiko feed the profile automatically — no manual data entry.

Build a guest base you actually own

Start collecting rich guest profiles today — free to begin.