Guest feedback & NPS

Hear every guest, protect your reputation

Automatically ask guests how their visit went, measure your NPS over time, route unhappy feedback privately to a manager and invite happy guests to leave a public review.

A feedback loop that actually closes

Catch problems before they become public — and amplify the praise.

Automatic feedback requests

After a visit or order, guests get a short, friendly request to rate their experience — no manual chasing.

NPS scoring & trends

Every response feeds a running Net Promoter Score so you can see sentiment move over time and by location.

Private negative alerts

Unhappy feedback is flagged and sent privately to a manager instantly, so you can make it right fast.

Public review prompts

Happy guests are nudged to post a review on Google and other platforms — turning goodwill into reputation.

Tied to the guest profile

Every rating attaches to the guest's CRM profile, so you know who felt what and can follow up personally.

Spot trends by location

Compare scores across venues and periods to find what is working and what needs attention.

Turn feedback into loyalty and reviews

Start collecting guest feedback and NPS today — free to begin.